The manufacturer’s distributors are vitally interested in your satisfaction with their products and services. If a servicing problem or other difficulty should occur, we recommend that you take the following steps:
Discuss the problem at the authorized dealer with the dealer principal or the service manager. Management personnel at the authorized dealer are in the best position to resolve the problem quickly.
Should this fail to resolve the problem, contact the manufacturer’s distributor nearest to your location.
When you contact the distributor, please provide all of the following information:
Your name, address and phone number.
Vehicle Identification Number (this 17–digit number is available from a plate, visible through the windshield in the upper corner of the instrument panel on the driver's side. It is also available from your vehicle registration or title).
Selling and servicing authorized dealer.
Vehicle's delivery date and current odometer distance.
Service history of your vehicle.
An accurate description of the problem and the conditions under which it occurs.