HIGH VOLTAGE CHARGING OPERATION

SAE J1772 Charging Inlet

Your vehicle uses an industry standard SAE J1772 charge inlet (vehicle charge inlet) for both AC Level 1 (120 V) and AC Level 2 (240 V) charging.

Vehicle Charge Inlet Location

Open the charge port door by pushing near the rear outer edge of the door, near the center to unlatch. To close the charge port door, engage the door latch by pushing on the rear outer edge near the center.

AC Level 1 Charging (120 Volt, 12 Amp)

Your vehicle is equipped with a 120 Volt AC, SAE J1772 Level 1 Electric Vehicle Supply Equipment (EVSE), also referred to as a Portable Charging Cordset (EVSE). AC Level 1 charging requires a conventional NEMA 5-15R 120 Volt AC grounded wall outlet along with the Portable Charging Cordset (EVSE) provided with the vehicle.

WARNING!:

Please be sure to follow the warnings below. Failure to do so may result in serious injury or death

Portable Charging Cordset (EVSE)

WARNING!:

INSTRUCTIONS PERTAINING TO A RISK OF FIRE OR ELECTRIC SHOCK: Electrical shock, fire, and other serious hazards can occur if the Portable Charging Cordset (EVSE) is not used properly. This vehicle uses a high voltage current. Failure to follow the proper charging instructions in this publication can cause serious injury or death. There are no serviceable parts in the Portable Charging Cordset (EVSE). Do not open, disassemble, penetrate, or tamper with the Portable Charging Cordset (EVSE). Failure to follow this warning can result in electrical shock, fire, property damage, and death or serious injury.

The Portable Charging Cordset (EVSE) is stored in the rear cargo area below the load floor. To access this area, lift up the cargo strap of the load floor cover, and remove the Portable Charging Cordset (EVSE) from the storage bag in the bin below.

Moving, Transporting, And Storage Instructions

After use, the Portable Charging Cordset (EVSE) should be placed in the storage bag and put back in the cargo storage area. If the Portable Charging Cordset (EVSE) will be left outside the vehicle, be sure to protect the device’s connection end from moisture, dirt, and debris accumulation and contamination.

Load Floor Cover

Note:

The Portable Charging Cordset (EVSE) is used for AC Level 1 charging only.

WARNING!:

IMPORTANT SAFETY INSTRUCTIONS PERTAINING TO A RISK OF FIRE OR ELECTRIC SHOCK: This publication contains important instructions and warnings that should be followed during charging operations. Failure to follow these warnings and instructions can result in electrical shock and fire which can cause death or serious injury.

Portable Charging Cordset (EVSE)

The Portable Charging Cordset (EVSE) is compliant with SAE J1772, and applicable for use with vehicles fitted with standard SAE J1772 charge inlets. The Portable Charging Cordset (EVSE) includes:

Portable Charging Cordset (EVSE)

1 — Charge Connector
2 — Charge Cable
3 — AC Plug
4 — EVSE Enclosure
5 — Status Indicator Display

Grounding Instructions

For A Grounded, Cord-Connected Product:

The Portable Charging Cordset (EVSE) must be grounded. If it should malfunction or break down, grounding provides a path of least resistance for an electric current to reduce the risk of electric shock. The Portable Charging Cordset (EVSE) is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

WARNING!:

INSTRUCTIONS PERTAINING TO A RISK OF FIRE OR ELECTRIC SHOCK: Do not use the Portable Charging Cordset (EVSE) on electrical circuits with two-prong outlets; use with improper outlets could result in electric shock, fire, property damage, and death or serious injury. Check with a qualified electrician if you are in doubt as to whether the wall outlet is properly grounded. Do not modify the plug prongs provided with the Portable Charging Corset (EVSE) – if it does not fit the outlet, you must have a proper outlet installed by a qualified electrician.

Portable Charging Cordset (EVSE) Installation And Operating Instructions

  1. Always insert the AC plug prongs of the Portable Charging Cordset (EVSE) into a 15 A, or 20 A, 120 VAC, 60 Hz, grounded wall outlet first. Do not use an extension cord, outlet/plug adapter, or a worn outlet. The Portable Charging Cordset (EVSE) will not operate safely unless it is plugged directly into the wall outlet.

    Note:

    The Portable Charging Cordset (EVSE) should be plugged into a dedicated circuit, not a circuit shared with other devices drawing electricity on the circuit.

    AC Plug And Wall Receptacle

    WARNING!:

    INSTRUCTIONS PERTAINING TO A RISK OF FIRE OR ELECTRIC SHOCK: Do not use the Portable Charging Cordset (EVSE) on electrical circuits with two-prong outlets; use with improper outlets could result in electric shock, fire, property damage, and death or serious injury. Check with a qualified electrician if you are in doubt as to whether the wall outlet is properly grounded. Do not modify the plug prongs provided with the Portable Charging Corset (EVSE) – if it does not fit the outlet, you must have a proper outlet installed by a qualified electrician.

  2. Check to see if the Portable Charging Cordset (EVSE) is ready to charge by reviewing the indicator lights.

    Portable Charging Cordset (EVSE) Indicator Lights

    1 — AC Power Indicator Light
    2 — Fault Indicator Light
    3 — Check Outlet Indicator Light
  3. If the Portable Charging Cordset (EVSE) is ready to charge, ensure the vehicle is in PARK, and then connect the charge connector to the vehicle’s charge inlet. You will hear a “click” when the charge connector is inserted correctly and coupled with the vehicle’s charge inlet.

    Inserting The Charge Connector Into The Vehicle Charge Inlet

  4. When the vehicle commences charging, the green indicator light will turn on.

    Note:

    The vehicle should start charging automatically. If not, please check the following:

    • Portable Charging Cordset (EVSE) — The Portable Charging Cordset (EVSE) status indicator lights illuminate green, red, or yellow to identify the charging status Troubleshooting Using The Status Indicator Display.

    • Wall Outlet — Check whether the wall outlet is functional (no power outage) and/or plug the Portable Charging Cordset (EVSE) into a different wall outlet.

    • Charging Schedule — Check whether the charging schedules have been enabled. If enabled, check that you are within the scheduled time and day of the week. If a charging schedule has been enabled in the vehicle, and it is outside the time and day of the week, you may override the schedule for this charging event by plugging in the charge connector, unplugging it, and then plugging it back into the vehicle charge inlet. Complete the double plug sequence within 10 seconds for it to override the set schedule.

    • Hood Ajar — Check whether the hood is open. Charging is disabled while the hood is open, and will resume when the hood closes.

  5. To stop the charging process, disconnect the Portable Charging Cordset (EVSE) from the vehicle first, and then from the wall outlet. To disengage the vehicle coupler, push the button on the connector.

    Removing The Charge Connector From The Vehicle Charge Inlet

  6. Close the inlet door when a Portable Charging Cordset (EVSE) is not connected to the vehicle.

Note:

It is good practice to keep the ignition in the OFF position while conducting Level 1 charging. This minimizes any additional vehicle loads the Portable Charging Cordset (EVSE) has to support. The additional electrical loads will extend the high voltage battery charging time.

Troubleshooting Using The Status Indicator Display

If the vehicle is not charging properly, consult the status indicator lights.

The Green LED signals correct operation of the system.

The Red LED signals a failure in the charging system.

The Yellow LED signals a failure with the outlet.

LED Indicator Lights

1 — Green LED

2 — Red LED

3 — Yellow LED

Any faults in charging are displayed by the LEDs, either steady or flashing, located on the status indicator display of the Portable Charging Cordset (EVSE). Refer to the following troubleshooting table.

Portable Charging Cordset (EVSE) Charging System Failure Troubleshooting

Green LED

Red LED

Yellow LED

Description

Action/Consequences

OFF

OFF

OFF

Portable Charging Cordset (EVSE) not connected to the domestic charging outlet or power failure in the domestic power supply mains.

 

ON

OFF

OFF

There are no faults in the domestic power supply mains, so the Portable Charging Cordset (EVSE) can be connected to the charge inlet on the vehicle.

 

ON

ON (Flashing)

ON

Overheating at the charging outlet of the domestic power supply mains.

When the normal temperature is reached, the system will make a new charge attempt at a lower current level.

ON

OFF

ON (Flashing)

Charging to a lower current level due to overheating of the charging outlet of the domestic power supply mains.

 

ON

ON

ON (Flashing)

Overheating at the charging outlet of the domestic power supply mains.

Carefully disconnect the Portable Charging Cordset (EVSE) from both the vehicle and power outlet and wait for the plug and outlet to return to normal temperatures. Then, reconnect the Portable Charging Cordset (EVSE) to the power outlet and vehicle and charge again.

Contact a qualified electrician in case of a new anomaly.

ON

ON (2 Blinks)

ON (2 Blinks)

Lack of grounding cable in the charging outlet of the domestic power supply mains.

The system will make a new charge attempt after 30 seconds (6 attempts in total).

ON

ON

ON (2 Blinks)

Lack of grounding cable in the charging outlet of the domestic power supply mains.

The new charge attempt failed. Disconnect the Portable Charging Cordset (EVSE) from the vehicle and the outlet and reconnect it, then try to charge again.

Contact a qualified electrician in case of a new anomaly.

ON (Flashing)

OFF

OFF

Domestic mains power incorrectly supplied.

The system will make a new charge attempt after 30 seconds (6 attempts total).

If the fault persists, disconnect the Portable Charging Cordset (EVSE) from the vehicle and the outlet and reconnect it, then try to charge again.

Contact a qualified electrician in case of a new anomaly.

ON

ON (Flashing)

OFF

Charge Current Interrupt Device (CCID) fault trip over one second after relay closure. Portable Charging Cordset (EVSE) retrying to charge the vehicle.

The system will make a new charge attempt after 30 seconds (6 attempts in total).

ON

ON

OFF

Charge Current Interrupt Device (CCID) fault, Retry Exhausted or Retry is disallowed if trips within one second of relay closure.

The new charge attempt failed. Disconnect the Portable Charging Cordset (EVSE) from the vehicle and the outlet and reconnect it, then try to charge again.

Contact an authorized dealership in case of a new anomaly.

ON

ON

OFF

Dispersion of the electricity on the vehicle.

Disconnect the Portable Charging Cordset (EVSE) from the vehicle and the outlet and reconnect it, then try to charge again.

Contact an authorized dealership in case of a new anomaly.

ON

ON (Flashing)

OFF

Electric charging current too high.

The system will make a new charge attempt after 30 seconds (6 attempts total).

ON

ON (7 Blinks)

OFF

Electric charging current too high.

The new charge attempt failed. Disconnect the Portable Charging Cordset (EVSE) from the vehicle and the outlet and reconnect it, then try to charge again.

Contact an authorized dealership in case of a new anomaly.

ON

ON (2 Blinks)

OFF

Charging abnormality on the vehicle.

The system will make a new charge attempt after 30 seconds (6 attempts total).

If the fault persists, disconnect the Portable Charging Cordset (EVSE) from the vehicle and the domestic power outlet and reconnect it, then try to charge again.

Contact an authorized dealership in case of a new anomaly.

ON

ON (3 Blinks)

OFF

Portable Charging Cordset (EVSE) failure.

ON

ON (4 Blinks)

OFF

ON

ON (5 Blinks)

OFF

ON

ON (6 Blinks)

OFF

Guidelines for preventing fire and electric shock:

Charging Inlet Warning Label

1 — Dangerous Situation

2 — Risk Of Electric Shock

3 — Reference Owner’s Information

4 — Charging Timer Set

5 — Charging Procedure In Progress

6 — Charging Procedure Complete

7 — Fault In Charging Procedure

Note:

During normal operation, the charge connector or AC plug may feel warm. If either one feels hot during charging, unplug the Portable Charging Cordset (EVSE) and have a qualified electrician inspect the wall outlet before you continue charging .

WARNING!:

INSTRUCTIONS PERTAINING TO A RISK OF FIRE OR ELECTRIC SHOCK: Do not use the Portable Charging Cordset (EVSE) with an outlet that is worn or damaged. Failure to follow this warning can result in electrical shock, fire, property damage, and death or serious injury.

AC Level 2 Charging (240 Volt, 40 Amp)

AC Level 2 (240 Volt) charging requires a 240 Volt, Level 2 Electric Vehicle Supply Equipment (EVSE) charging station. A 40 Amp Level 2 EVSE for home installation is recommended.

When using public charging stations, ensure the charging station is ready to provide charge and the vehicle is in PARK before the Level 2 EVSE is plugged into the vehicle’s charge inlet. You will hear a “click” when the charge connector is inserted correctly and is coupled with the vehicle’s charge inlet.

Note:

The vehicle should start charging automatically. If not, please check the following:

To stop the charging process:

Charging Times

The following factors determine the time it takes to charge the high voltage battery:

Note:

Type of EVSE

Estimated Charge Time

Level 1 (120 V/15 A)

Approximately 12 hours

Level 2 (240 V/30 A or 32 A)

Approximately 2 hours

Vehicle Charge Indicators

Instrument Cluster High Voltage Battery Display

There is a battery display indicator located on the instrument cluster. The battery display will indicate the current State Of Charge (SOC) for the high voltage battery; with the percentage value located to the right of the symbol. When plugged in, the battery symbol also indicates the battery level along with messages about the charge or whether the system is waiting to charge due to the charge schedule. These will appear unless there is a charging fault. A green plug telltale will be shown in the cluster, as well as applicable messaging when charging.

High Voltage Battery Display

Instrument Panel State Of Charge Indicator

In addition to the battery display in the instrument cluster, your vehicle is equipped with a visual SOC indicator. The SOC indicator is made up of four lights that are mounted to the top center of the instrument panel, which will illuminate when the vehicle is plugged into the charging system.

State Of Charge Indicator

The SOC indicator provides a visual indication of the high voltage battery’s charge status during charging. It is also used to indicate a charging problem as well as waiting for a scheduled charge to begin.

Note:

Indicator Lights Illuminated

Percent Of Battery Charge

1st light blinks

0 – 25%

1st light on, 2nd light blinks

26 – 50%

1st and 2nd lights on, 3rd light blinks

51 – 75%

1st, 2nd, and 3rd lights on, 4th light blinks

76 – 99%

All four lights on

100%

Two outer lights are blinking

Indicates an error in the charging process

Lights turn on one at a time from left to right (when looking at the front of the vehicle)

Indicates system is waiting for scheduled time in charge schedule to begin charging

All lights turn on, then immediately turn off

Indicates a successful plug-in

Note:

For each segment of lights illuminated indicating the percent of battery charge, two different blink rates are used. A blink rate of 1 second on/1 second off indicates that the first half is charging. The blink rate will increase to 0.5 second on/0.5 second off to indicate that the second half is charging. When the battery is fully charged, the blinking stops and the lights remain illuminated as charging continues.

Next to the charging inlet, there is an LED that changes color based on charging status.

Charging Inlet LED Location

LED Charging Inlet

LED Light Color

Status

Blue

Indicates that the system is waiting for a scheduled recharge.

Flashing Green

Charging process in place.

Solid Green

Indicates the vehicle is fully charged.

Blinking Red

Indicates a fault in the charging system.

Hybrid Electric Pages

Within your Uconnect system is the Hybrid Electric App that allows you to see your vehicle’s power flow, understand your driving history, and set a charging schedule for your vehicle’s high voltage battery. To access this app, press the Apps button on the main menu bar of the radio’s touchscreen, and locate the Hybrid Electric App. Pressing the app icon brings you to a set of hybrid electric pages: Power Flow, Driving History, Charging Schedule, e-Save, and Charge Settings (if equipped).

Apps Menu Screen

Power Flow

The Power Flow screen shows the current power readings for all of the following:

Power Flow paths are indicated by the direction of the arrows on the touchscreen.

Power Flow Screen

Driving History

The Driving History screen shows the miles (km) driven in both Full Electric and Hybrid (battery and engine powered) modes for both the previous week and the current week. The data is displayed in a bar graph: Electric mode in teal and Hybrid mode in blue.

On the bar graph, miles (km) driven on the same day in Electric mode (battery only) are always shown below miles (km) driven in Hybrid mode. When one day of the week exceeds 100 miles (160 km) driven, the values for miles (km) driven in Electric and Hybrid modes will be listed above the bar graph in respective colors (teal for Electric and blue for Hybrid).

Driving History Screen

Charging Schedule

To set a charging schedule, select the Hybrid Electric App on the touchscreen and follow these steps:

  1. Select “Schedules”.

    Charging Schedules Screen

  2. Select one of the three charging schedules by pressing the appropriate arrow on the right side of the screen.

  3. Select if Scheduled Charging should “Charge Until Full”.

  4. Set the Charge Start Time: Hours, Minutes, and AM/PM.

    Note:

    This is to occur every week (as long as the vehicle is connected to a Charging Cable).

    Set Charge Schedule

  5. When done, press the back arrow. The active schedule will be indicated by the check mark to the right of the schedule event line. The Event Action and Time will be displayed.

  6. To add another Scheduled Charging event, repeat these steps.

    Note:

    A maximum of two independent Scheduled Charging events can be scheduled at a given time.

If “Charge Until Full” is selected, the vehicle must be plugged in within five minutes of the start time. The following are situations in which “Charge Until Full” may not be honored:

Note:

There is also a Climate Schedule which can be set and managed for climate or cabin conditioning.

Schedule Bypass

Note:

If the vehicle is turned off outside of the charging window, a radio pop-up message will be displayed. The pop-up message asks the driver if they would like to “Charge Now?” and provides the next charging schedule start time and estimated time to charge the battery to 100%. If within one hour of selecting “Yes”, the vehicle is connected to a powered EVSE, the vehicle will immediately begin to charge (temporarily ignoring any set charge schedule). To fully deactivate the charge schedule, select the “Enable Schedule” checkbox until the check mark is removed from the box.

The charging schedule can also be overridden if an EVSE is plugged in, unplugged, and then plugged in a second time to the vehicle. This double plug sequence will override the set schedule in the Hybrid Electric Pages App, and begin charging the vehicle immediately. The double plug sequence must be completed within 10 seconds for it to override the programmed schedule.

e-Save

The fourth screen within the Hybrid Electric Pages App is the e-Save screen. From this screen, you can specify the behavior of the e-Save drive mode:

e-Save Screen

Note:

For information on jump starting your vehicle, JUMP STARTING.