Your vehicle is equipped with a Lithium-ion
high voltage battery that is used to power the electric powertrain systems and the 12 Volt
vehicle electrical system.
The high voltage battery is located under the
rear seat.
Lithium-ion batteries provide the following
benefits:
Lithium-ion batteries are much lighter
than other types of rechargeable batteries of the same size.
Lithium-ion batteries hold their charge;
they only lose approximately three percent of their charge per month.
Lithium-ion batteries have no memory,
which means that you do not have to completely discharge them before recharging, as with
some other batteries.
Lithium-ion batteries can be recharged
and discharged thousands of times.
High Voltage Battery Service Disconnect
The high voltage battery service disconnect is
located under the access panel, under the left side rear seat. Only a qualified service
technician should access the high voltage battery service disconnect.
If your vehicle requires high voltage battery
service, see an authorized dealer.
Warning:
Never try to remove the high voltage battery service disconnect.
The high voltage battery service disconnect is used when your vehicle
requires service by a qualified technician at an authorized dealership.
Failure to follow this warning can result in electrical shock, toxic emissions,
fire, and other hazards which can cause death or serious injury
including severe burns, respiratory injuries, and blindness.
The high voltage battery and battery
case have no parts that you or an unqualified technician can service. Under no
circumstances should you or an unqualified technician open, disassemble, penetrate, or
tamper with the high voltage battery, battery case, their cables, or connectors. High
Voltage wires, connectors, and wire coverings are identified by their distinct orange
color. Damage to these components can result in electrical shock, toxic emissions, fire,
and other hazards which can cause death or serious injury including severe burns,
respiratory injuries, and blindness. You should take the vehicle to an authorized
dealership for any service or maintenance on these high voltage components.
Disposal of the High Voltage Battery
Your vehicle’s high voltage battery is
designed to last the life of your vehicle. See an authorized dealer for information on the
disposal of the battery if it should require replacement.
Warning:
Your
vehicle contains a sealed Lithium-ion high voltage battery. If the battery
is disposed of improperly, there is a risk of electrical shock and
toxic emissions which can cause severe burns, respiratory injuries,
fires, and other hazards resulting in serious injury or death.
General Information
The vehicle is
also equipped with a Battery Management system that is designed to:
Ensure safe operation
Maximize driving range
Maximize the life expectancy of the high
voltage battery
Note:
During vehicle start up and shut down, a
clicking noise may be heard from within the vehicle. When the vehicle is preparing to start,
the high voltage battery contactors inside the battery are closed to make the stored
electricity inside available for vehicle use. After the vehicle is shut down, the contactors
open, to electrically isolate the battery from other vehicle systems. The clicking noise is
the sound of these contactors as they open and close during normal operation.
Warning:
In
the event of a collision:
If your vehicle is still
drivable, pull off the road and place the transmission in the PARK
position, apply the parking brake, and turn the vehicle off.
Check your vehicle to see if there are
exposed high-voltage parts or cables. High Voltage wires, connectors, and wire coverings
are identified by their distinct orange color. To avoid electrical stock which can
result in serious injury or death, never touch wiring, connectors, and other
high-voltage parts, such as the inverter unit and the Lithium-ion battery.
If your vehicle was not in a collision
but the undercarriage received an impact from road debris or other source while driving,
have the Lithium-ion battery inspected by an authorized dealer.
Leaks or damage to the Lithium-ion battery may result in
a fire and toxic emissions which can cause severe burns, respiratory
injuries, and other serious injuries or death. If you discover these
leaks, contact emergency services immediately. Since the fluid leak
may be Lithium Manganate from the Lithium-ion battery, never touch
the fluid leak inside or outside of the vehicle. If the fluid contacts
your skin or eyes, wash these areas immediately with a large amount
of water and obtain immediate medical attention to help avoid serious
injury.
If a fire occurs inside your vehicle, leave the vehicle as
soon as possible. Only use a type ABC, BC, or C fire extinguisher
that is meant for use on electrical fires. Using a small amount
of water, or the incorrect fire extinguisher can result in serious
injury or death from electrical shock.
If you are not able to safely assess the vehicle due to vehicle
damage, do not touch the vehicle. Leave the vehicle and contact
emergency services. Advise first responders that this is a hybrid-electric
vehicle.
In the event of an accident that requires bodywork, refer
to an authorized dealership.
Battery Conditioning
In extreme temperatures, high or low, the
high voltage battery may need to be conditioned, and therefore may require the vehicle to be
plugged in.
If the ambient temperature is 5°F (-15°C) or below at vehicle shut down, the instrument
cluster will display the message “Plug In Vehicle To Condition Battery”.
If the battery temperature is below -22°F (-30°C), or 131°F (55°C) or above, the vehicle
will NOT start:
If the vehicle is plugged in at these
battery temperatures, the instrument cluster will display the message “Please Leave Key
In RUN — Battery Conditioning Needed”.
If the vehicle is not plugged in at
these battery temperatures, the “Plug In Vehicle To Condition Battery” will be shown in
the instrument cluster display.
Note:
When the “Please Leave Key In RUN —
Battery Conditioning Needed” message is displayed, keep the ignition in the RUN
position for the battery to recover. Place the ignition back in the OFF position when
the message disappears, and then start the vehicle. When this message is displayed, do
not operate any air conditioning controls.
Under these high or low temperatures,
while the vehicle is plugged in and the ignition is in the OFF position, the vehicle
may “wake up” to precondition the high voltage battery for use.
It is recommended that the vehicle be
plugged in overnight when possible to maximize the electric range of the vehicle.
It is recommended that the high
voltage battery not be exposed to direct sunlight in high temperature environments
while the vehicle is OFF. This may lower the life of the battery.
The messages will only be displayed when the
ignition is in the RUN position and the high voltage battery is not ready to provide
propulsion power. The messages will also display if there was a failed attempt to achieve
READY state when the high voltage battery cell temperatures were either too cold, or too
hot.
Power Box — If Equipped
Warning:
This publication contains important
instructions and warnings that should be followed during the use of the Power Box feature.
Before using the Power Box, make sure to check the equipment for moisture or water damage.
Failure to follow these warnings and instructions can result in electrical shock and fire
which can cause death or serious injury.
Refer to the warning labels on the side of the Power Box and on the charging cables.
The engine may idle during use to power the outlets. A running
engine emits exhaust containing carbon monoxide, which can cause injury
or death if inhaled. Never use in closed or confined spaces.
Never use the Power Box, vehicle
charging port, or 3-pin outlet power plug while in use with wet hands. Always handle the
Power Box with dry hands. Never use or allow the Power Box to get wet. Do not use it in
wet or damp locations, and do not submerge it in water. Only use electrical equipment
with a waterproof function/rating, or use it in a waterproof environment. Do not use in
environments with rain or high humidity.
Never insert metal objects into the
Power Box connectors, or in the vehicle charging port, as this action can damage the
connection terminals or cause electric shock resulting in injury or death.
Never disassemble the Power Box.
Do not overload electrical extension
cords plugged into the Power Box outlet.
If there is a risk of lightning, do not
use the Power Box system outside the vehicle.
When the Power Box is in operation, the
vehicle’s cooling fan can operate automatically even if the vehicle is turned off. Do
not put your hands near the cooling fan while it is operating.
Never use electrical equipment that requires a continuous power
supply, such as medical equipment. The power supply may be interrupted
depending on the vehicle’s condition.
Do not use the Power Box to back feed your house or home electrical system under any
circumstance.
Scan this QR code to learn more about the Power Box.
The
Power Box enables the transfer of energy from the vehicle's High Voltage Battery to power 120V
AC items that may typically be used outdoors.
Power Box
Please read all Cautions and Safety procedures within these Power Box instructions before
operating.
Power Box
1 — Power
Outlet
2 — Power Indicator
Light
3 — Vehicle Indicator Light
4 — AC On Button
5 — USB-C Port
Note:
The USB-C port is used to charge the Power Box internal battery and does not offer
external charging capabilities.
The Power Box cannot be used to charge other vehicles.
The energy to support the loads are provided
by the High Voltage Battery in the vehicle. The inverter in the vehicle will convert the
direct current (DC) power from the High Voltage Battery to alternating current (AC) power to
support the loads.
Getting Started
The Power Box provides maximum flexibility using the high voltage system under three
modes of operation:
Battery Mode
In Battery Mode, the High Voltage Battery will provide power to the Power Box
until depleted. A minimum battery charge is required to use this mode.
Conditions where Battery Mode may be desired: An overnight camping trip
where engine noise is not desired.
Battery Mode will become available
when the displayed charge level on the vehicle High Voltage State of Charge
indicator is greater than or equal to 1%.
The Engine will not run while in
Battery Mode.
The Power Box will deactivate when
the High Voltage Battery is less than 1%.
Generator Mode
In Generator Mode, the engine will run to power equipment and maintain the charge
of the High Voltage Battery. When the High Voltage Battery is finished charging
or the vehicle is low of fuel, the Power Box will switch to Battery Mode.
Conditions where Generator Mode may be desired: The customer wants to
maintain a high battery charge for future all-electric driving.
For Generator Mode to function,
the Low Fuel Indicator can not be on.
The engine will run until a low
fuel-level is reached or the battery charge is approximatly 95%. When either of
these states are achieved, the Power Box will switch to Battery Mode.
Blended Mode
In Blended Mode, the Engine runs and stops as needed to maintain battery charge.
This provides a balance in efficiency and will keep the Power Box powered for
the longest amount of time.
Press the Max Regeneration button when the Power Box is on, and it is in either
Battery Mode (post-start) or Generator Mode.
Max Regeneration Button
The Max Regen button indicator will illuminate when the Power Box is in Blended
Mode.
Conditions where Blended Mode may be desired: When extended AC power needs
are required, use this mode to maximize the duration of power.
The engine will start (if not already running) when the mode is activated. It
will run for a minimum of five seconds.
The engine will stop and start as needed to maintain the High Voltage Battery.
When the Low Fuel Indicator turns on, the Power Box will default to Battery mode
until the High Voltage Battery charge level is approximately 1%.
Note:
If the Power Box is in Blended Mode
and the Max Regeneration button is pressed, it will default to Generator Mode if the
engine is ON and running. The Power Box will default to Battery Mode if the battery
State of Charge (SOC) is above the minimum threshold plus the engine is off. If the
engine is off and the SOC is below the minimum threshold, the system will turn
off.
Powering On The Power Box
Follow these steps to power on the Power Box.
Set the Ignition in either ACC or RUN (engine running or not running).
Connect the Power Box electric plug to the vehicle.
Push the Power Box AC On button.
If desired, the vehicles ignition can be turned off while the Power Box is on. If the
vehicle is turned off, the following will occur:
The Power Box will switch to Battery Mode (unless already in Battery Mode) and
stay powered until the High Voltage Battery charge is depleted.
Increases the total time Battery Mode can provide 120V AC power as it will be
putting less power to the in-vehicle systems.
To disable AC power to the AC outlets, push the AC On button one time.
Caution:
Power off and disconnect the Power Box if
any electrical equipment/appliance has a strange odor, or begins to smoke while the
equipment or appliance is powered ON or operating.
General Operating Notes
If the Power Box is on and the AC On button is pressed to stop power, the vehicle will
completely shut down.
When the Power Box is plugged in and while the AC On button is not pushed on the panel,
the vehicle will display an “External Issue Detected” pop up and a fault indication until
Power Box is turned on.
Ensure electrical equipment and appliance power switches are in the Off position before
inserting the plug into the Power Box's power outlet.
The Power Box will be reset to OFF every
time the Power Box assembly is unplugged.
When the Power Box assembly is plugged in,
the vehicle can never be shifted out of Park.
Disconnecting the Power Box from the vehicle will always require the key to be recognized
before the vehicle can be driven again.
The dash mounted SOC indicator lights will display approximate High Voltage Battery
charge level while the Power Box is on.
Power Flow Process
See the following table for a description of how to achieve any of the three operating
modes.*,**
Power Box Mode Process Flow
Resetting The Power Box
If the ground fault circuit interrupter (GFCI) is triggered, it will shut off AC power, and the
power LED will flash for 20 seconds. The following instructions will explain how to
reset the Power Box during this fault.
Unplug the Power Box cord from the vehicle for ten (10) seconds and plug it back
in.
Set the ignition to either ACC or RUN.
Push the Power Box AC On button to resume Power Box operation.
Note:
If the GFCI reset procedure fails to resolve the fault, please contact your
authorized dealer for service.
Performing An Internal Power Box Battery
Check
The Power Box has an internal rechargeable
battery that will start the Off-Board communications with your electric vehicle. Should
the internal battery be low/discharged, you will need to use an external USB-C power
source to charge the Power Box.
Note:
Ensure you have a USB-C power source
or external adapter that can provide 5V/2A to the Type C connector.
Procedure can be followed if the Power Box is plugged in or unplugged from the vehicle.
Push the Power Box AC On button for one second to start up internal power. The AC
power indicator will turn on and then off. If there are no flashes, the Power
Box battery is depleted. It must be charged.
Push the Power Box AC On button again one (1) time. The AC On button will flash
once and continue to flash three (3) times to indicate that there is sufficient
power to start the Power Box.
Note:
If the AC power light does not flash three times, the internal battery is low. Use an
external USB-C power source to charge the battery.
Connecting a USB charger to the unit will allow it to communicate with the vehicle
immediately if connected to the vehicle. The Power Box will recharge its internal
battery from the vehicle's High Voltage Battery. It will take about 1 to 4 hours to
charge the internal battery. To perform the Power Box Internal Battery recharge:
Press the Power Box AC On button one (1) time. The power indicator will flash On
and then Off.
Prss the Power Box AC ON button one (1) time again. The power and vehicle
indicator will flash alternately, meaning the Power Box is charging.
When the battery had finished charging, the power and vehicle indicator on the
Power Box will turn off.
Charge the Power Box lithium-ion battery every three (3) months to maintain battery life.
The Power Box internal battery is not serviceable. Do not exceed one (1) year without
recharging the battery.
Caution:
It is important to follow these Power Box
instructions and cautions for overall use and operation. Failure to follow these
instructions may result in damage to the Power Box, vehicle, and/or appliance.
Never leave electrical
equipment/appliances connected and operating on the Power Box unattended.
It is recommended to plug electrical
equipment/appliances directly into the Power Box and not with an extension cord.
Never use high
power electrical equipment/appliances such as an air conditioner,
washing machine, or dryer.
This product contains lithium-ion battery and should be disposed
appropriately to avoid fire and environmental impact. Do not dispose
with regular household garbage.
LED Light Conditions
The below chart highlights the different LED light conditions on the Power Box:
Condition
Normal
Communications
Fault
Battery Checking
Battery Charging
Description
Normal Operation
Waiting on Vehicle ON
GFCI Fault
Check Internal Battery Level
Charging Battery with USB C port
Power LED
Solid/ON
OFF
Blinking 20 seconds
OFF
Charging: LED OFF
Fully Charged: Power and vehicle indicator will flash alternately
when unit is fully charged.
Vehicle LED
Solid/ON
Blinking 120 seconds
OFF
OFF
AC ON LED
Solid/ON
OFF
OFF
Blinks 3 times: Sufficient Power
Blinks 1 time: Lower Power
No Blink: Battery Depleted
OFF
Notes
Note 1
Note 2
Note 3
Note:
When on, All three LEDs indicate AC power is supplied to the AC Sockets.
The LEDs will flash when the Power Box is establishing communication with the
vehicle. The vehicle must enable the Power Box.
A blinking LED indicates a fault.
Regenerative Braking System (RBS)
Your vehicle has a RBS. The RBS replenishes the vehicle's
high voltage battery during deceleration, and is particularly useful
in stop-and-go city traffic. The electric motors, which propel the vehicle
forward, can operate as generators when braking. The RBS recharges
the high voltage battery under certain braking conditions by recapturing
energy that would otherwise be lost while braking. The electric
power that is generated goes back into the high voltage battery
for later use, for example when acceleration is desired.
The RBS uses conventional hydraulic friction brakes, regenerative
braking, or a combination to slow the vehicle. If the system detects
slippery conditions while braking, ONLY friction is used to slow
the vehicle. The RBS can result in extended life of the hydraulic
service brakes; however, all inspection, scheduled maintenance,
and service intervals for the vehicle service brakes must be followed.
Max Regeneration
Max Regeneration is a supplemental feature of the RBS. When activated,
it will use the RBS to help slow the vehicle when the driver releases
the accelerator pedal. This feature allows you to moderately reduce
driving speed without pressing the brake pedal. It is always necessary
to apply the brake pedal to bring the vehicle to a complete stop.
Max Regeneration
Button
This feature can be activated by pressing the Max Regeneration
button, below the radio screen.
Note:
The Max Regeneration feature will remain on once selected,
even after the vehicle is restarted.
E-Select Mode
This system allows
the driver to select different modes by pushing the following buttons
located below the headlight switch.
E-Select Mode Switch
Hybrid: Depletes
electric range first, then gas range.
Automatically
switches between using gas and battery for greatest efficiency and
performance.
Best HVAC and
acceleration performance.
Default Mode.
Electric: Prevents
the engine from running, unless you absolutely need it.
Acceleration
and heating performance may be degraded.
Engine will
switch on during a Wide Open Throttle (WOT) event, or if cruise control
requires it.
Vehicle will
automatically switch to Hybrid mode upon reaching 0% State Of Charge
(SOC) or due to system needs.
Not allowed
with manual gate operation unless in 4WD Low and Selec-Speed Control
(SSC) is active.
e-Save: Engine
only. Saves the current SOC/Electric range for later.
SOC/Electric
range may increase, but will not decrease under most driving conditions.
Under heavy load, such as while pulling a trailer, SOC may decrease.
Engine may turn
off at a stop.
You can further customize the e-Save
operation in the radio, Uconnect Settings.
High Voltage Charging Operation
SAE J1772 Charging Inlet
Your vehicle uses an industry standard SAE J1772 charge
inlet (vehicle charge inlet) for both AC Level 1 (120 V) and AC
Level 2 (240 V) charging.
Vehicle Charge Inlet
Location
Open the charge port door by pushing near the rear outer edge
of the door, near the center to unlatch. To close the charge port
door, engage the door latch by pushing on the rear outer edge near
the center.
Note:
Only utilize UL-certified (UL 2594) charging equipment to charge your vehicle. Failure to
do so may result in safety hazards.
AC Level 1 Charging (120 Volt, 12 Amp)
Your vehicle is equipped with a 120 Volt AC, SAE J1772
Level 1 Electric Vehicle Supply Equipment (EVSE), also referred
to as a Portable Charging Cordset (EVSE). AC Level 1 charging requires
a conventional NEMA 5-15R 120 Volt AC grounded wall outlet along
with the Portable Charging Cordset (EVSE) provided with the vehicle.
Warning:
Please
be sure to follow the warnings below. Failure to do so may result
in serious injury or death
Discontinue use of the
Portable Charging Cordset (EVSE) immediately if the plug or outlet
becomes hot to the touch or if you notice any unusual odors.
Do not use the Portable Charging Cordset (EVSE) in building
structures that use fuse-based circuit protection. Use only with
electrical circuits protected by circuit breakers.
Do not use the Portable Charging Cordset (EVSE) if other
devices are plugged into the same circuit.
When unplugging the Portable Charging Cordset (EVSE) from
the wall outlet, be sure to pull by the plug, and not the cord.
Do not pull, twist, bend, step on or drag the cord of the
Portable Charging Cordset (EVSE).
Stop using the Portable Charging Cordset (EVSE) immediately
if charging stops before it’s completed when the plug or cord is
moved or adjusted.
Do not use the Portable Charging Cordset (EVSE) if the plug
has a loose connection with the wall outlet or if the wall outlet
is damaged or rusted.
If in any doubt about the wall outlet and/or circuit, contact
a qualified electrician.
Do not use if a malfunction occurs or if the Portable Charging
Cordset (EVSE) has been damaged in any manner. It is recommended
that you contact an authorized dealership.
There are no user serviceable parts inside the Portable Charging
Cordset (EVSE). Do not attempt to repair or service the Portable
Charging Cordset (EVSE), doing so will void the New Vehicle Warranty.
Warning:
Electrical shock, fire, and other serious
hazards can occur if the Portable Charging Cordset (EVSE) is not used properly. This vehicle
uses a high voltage current. Failure to follow the proper charging instructions in this
publication can cause serious injury or death. There are no serviceable parts in the
Portable Charging Cordset (EVSE). Do not open, disassemble, penetrate, or tamper with the
Portable Charging Cordset (EVSE). Failure to follow this warning can result in electrical
shock, fire, property damage, and death or serious injury.
The Portable Charging Cordset (EVSE) is stored in the rear cargo
area below the load floor. To access this area, lift up the cargo
strap of the load floor cover, and remove the Portable Charging
Cordset (EVSE) from the storage bag in the bin below.
Moving, Transporting, And Storage
Instructions
After use, the Portable Charging Cordset (EVSE) should be placed
in the storage bag and put back in the cargo storage area. If the
Portable Charging Cordset (EVSE) will be left outside the vehicle,
be sure to protect the device’s connection end from moisture, dirt,
and debris accumulation and contamination.
Note:
The Portable
Charging Cordset (EVSE) is used for AC Level 1 charging only.
Warning:
Please be sure to follow these warnings.
Failure to do so may result in serious injury or death.
Discontinue use of the Portable Charging
Cordset (EVSE) immediately if the plug or outlet becomes hot to the touch or if you
notice any unusual odors.
Do not use the Portable Charging Cordset
(EVSE) in building structures that use fuse-based circuit protection. Use only with
electrical circuits protected by circuit breakers.
Do not use the Portable Charging Cordset
(EVSE) if other devices are plugged into the same circuit.
When unplugging the Portable Charging
Cordset (EVSE) from the wall outlet, be sure to pull by the plug, and not the cord.
Do not pull, twist, bend, step on or
drag the cord of the Portable Charging Cordset (EVSE).
Stop using the Portable Charging Cordset
(EVSE) immediately if charging stops before it’s completed when the plug or cord is
moved or adjusted.
Do not use the Portable Charging Cordset
(EVSE) if the plug has a loose connection with the wall outlet or if the wall outlet is
damaged or rusted.
If in any doubt about the wall outlet
and/or circuit, contact a qualified electrician.
Do not use if a malfunction occurs or if
the Portable Charging Cordset has been damaged in any manner. It is recommended that you
contact an authorized dealership.
There are no user serviceable parts
inside the Portable Charging Cordset (EVSE). Do not attempt to repair or service the
Portable Charging Cordset (EVSE), doing so will void the New Vehicle Warranty.
Portable Charging Cordset (EVSE)
The Portable Charging Cordset (EVSE) is compliant with
SAE J1772, and applicable for use with vehicles fitted with standard
SAE J1772 charge inlets. The Portable Charging Cordset (EVSE) includes:
A Charge Connector
A NEMA 6 rated enclosure with a Charge Current Interrupt
Device (CCID) with status indicator display
An AC Power Cord with a NEMA 5–15P right angle plug
An indoor/outdoor charge cable, EV-rated
A Status Indicator Display
Charging Cordset
1 — Status Indicator Display
2 — Charge Cable
3 — Charge Connector
4 — AC Plug
Grounding Instructions
For A Grounded, Cord-Connected Product:
The Portable Charging Cordset (EVSE) must be grounded. If it
should malfunction or break down, grounding provides a path of least
resistance for an electric current to reduce the risk of electric
shock. The Portable Charging Cordset (EVSE) is equipped with a cord
having an equipment-grounding conductor and a grounding plug. The
plug must be plugged into an appropriate outlet that is properly
installed and grounded in accordance with all local codes and ordinances.
Warning:
Do not use the Portable Charging Cordset
(EVSE) on electrical circuits with two-prong outlets; use with improper outlets could result
in electric shock, fire, property damage, and death or serious injury. Check with a
qualified electrician if you are in doubt as to whether the wall outlet is properly
grounded. Do not modify the plug prongs provided with the Portable Charging Corset (EVSE) –
if it does not fit the outlet, you must have a proper outlet installed by a qualified
electrician.
Portable Charging
Cordset (EVSE) Installation And Operating Instructions
Always insert
the AC plug prongs of the Portable Charging Cordset (EVSE) into a
15 A, or 20 A, 120 VAC, 60 Hz, grounded wall outlet first. Do not
use an extension cord, outlet/plug adapter, or a worn outlet. The
Portable Charging Cordset (EVSE) will not operate safely unless it
is plugged directly into the wall outlet.
Note:
The Portable Charging
Cordset (EVSE) should be plugged into a dedicated circuit, not a circuit
shared with other devices drawing electricity on the circuit.
Warning:
Do not use the Portable Charging Cordset
(EVSE) on electrical circuits with two-prong outlets; use with improper outlets could result
in electric shock, fire, property damage, and death or serious injury. Check with a
qualified electrician if you are in doubt as to whether the wall outlet is properly
grounded. Do not modify the plug prongs provided with the Portable Charging Corset (EVSE) –
if it does not fit the outlet, you must have a proper outlet installed by a qualified
electrician.
Check to see
if the Portable Charging Cordset (EVSE) is ready to charge by reviewing
the indicator lights.
Cordset Indicator
Lights
1 — AC Power Indicator Light
2 — Fault Indicator Light
3 — Charge Active Indicator Lights
If the Portable
Charging Cordset (EVSE) is ready to charge, ensure the vehicle is
in PARK, and then connect the charge connector to the vehicle’s charge
inlet. You will hear a “click” when the charge connector is inserted
correctly and coupled with the vehicle’s charge inlet.
Inserting The
Charge Connector Into The Vehicle Charge Inlet
When the vehicle
commences charging, the green indicator light will turn on.
Note:
The vehicle should
start charging automatically. If not, please check the following:
Portable Charging Cordset (EVSE) —
The Portable Charging Cordset (EVSE) status indicator lights illuminate green, red,
or yellow to identify the charging status Troubleshooting Using The Status Indicator Display.
Wall Outlet
— Check whether the wall outlet is functional (no power outage) and/or
plug the Portable Charging Cordset (EVSE) into a different wall outlet.
Charging Schedule
— Check whether the charging schedules have been enabled. If enabled,
check that you are within the scheduled time and day of the week.
If a charging schedule has been enabled in the vehicle, and it is
outside the time and day of the week, you may override the schedule
for this charging event by plugging in the charge connector, unplugging
it, and then plugging it back into the vehicle charge inlet. Complete
the double plug sequence within 10 seconds for it to override the
set schedule.
To stop the
charging process, disconnect the Portable Charging Cordset (EVSE)
from the vehicle first, and then from the wall outlet. To disengage
the vehicle coupler, push the button on the connector.
Removing The
Charge Connector From The Vehicle Charge Inlet
Close the inlet
door when a Portable Charging Cordset (EVSE) is not connected to the
vehicle.
Note:
It is good practice
to keep the ignition in the OFF position while conducting Level 1
charging. This minimizes any additional vehicle loads the Portable
Charging Cordset (EVSE) has to support. The additional electrical
loads will extend the high voltage battery charging time.
Troubleshooting Using The Status Indicator
Display
If the vehicle is not charging properly,
consult the status indicator lights.
The Green LED signals correct
operation of the system.
The Red LED signals a failure in the
charging system.
The Yellow LED signals a failure with
the outlet.
Any faults in charging are displayed by
the LEDs, either steady or flashing, located on the status indicator display of the
Portable Charging Cordset (EVSE). Refer to the following troubleshooting table.
Portable Charging
Cordset (EVSE) Charging System Failure Troubleshooting
Green LED
Red LED
Yellow LED
Description
Action/Consequences
OFF
OFF
OFF
Portable Charging
Cordset (EVSE) not connected to the domestic charging outlet or
power failure in the domestic power supply mains.
ON
OFF
OFF
There are no faults in
the domestic power supply mains, so the Portable Charging Cordset
(EVSE) can be connected to the charge inlet on the vehicle.
ON
ON (Flashing)
ON
Overheating at the
charging outlet of the domestic power supply mains.
When the normal
temperature is reached, the system will make a new charge attempt at
a lower current level.
ON
OFF
ON (Flashing)
Charging to a lower
current level due to overheating of the charging outlet of the
domestic power supply mains.
ON
ON
ON (Flashing)
Overheating at the
charging outlet of the domestic power supply mains.
Carefully disconnect
the Portable Charging Cordset (EVSE) from both the vehicle and power
outlet and wait for the plug and outlet to return to normal
temperatures. Then, reconnect the Portable Charging Cordset (EVSE)
to the power outlet and vehicle and charge again.
Contact a qualified
electrician in case of a new anomaly.
ON
ON (2 Blinks)
ON (2 Blinks)
Lack of grounding
cable in the charging outlet of the domestic power supply mains.
The system will make a
new charge attempt after 30 seconds (6 attempts in total).
ON
ON
ON (2 Blinks)
Lack of grounding
cable in the charging outlet of the domestic power supply mains.
The new charge attempt
failed. Disconnect the Portable Charging Cordset (EVSE) from the
vehicle and the outlet and reconnect it, then try to charge
again.
Contact a qualified
electrician in case of a new anomaly.
ON (Flashing)
OFF
OFF
Domestic mains power
incorrectly supplied.
The system will make a
new charge attempt after 30 seconds (6 attempts total).
If the fault persists,
disconnect the Portable Charging Cordset (EVSE) from the vehicle and
the outlet and reconnect it, then try to charge again.
Contact a qualified
electrician in case of a new anomaly.
ON
ON (Flashing)
OFF
Charge Current
Interrupt Device (CCID) fault trip over one second after relay
closure. Portable Charging Cordset (EVSE) retrying to charge the
vehicle.
The system will make a
new charge attempt after 30 seconds (6 attempts in total).
ON
ON
OFF
Charge Current
Interrupt Device (CCID) fault, Retry Exhausted or Retry is
disallowed if trips within one second of relay closure.
The new charge attempt
failed. Disconnect the Portable Charging Cordset (EVSE) from the
vehicle and the outlet and reconnect it, then try to charge
again.
Contact an authorized
dealership in case of a new anomaly.
ON
ON
OFF
Dispersion of the
electricity on the vehicle.
Disconnect the
Portable Charging Cordset (EVSE) from the vehicle and the outlet and
reconnect it, then try to charge again.
Contact an authorized
dealership in case of a new anomaly.
ON
ON (Flashing)
OFF
Electric charging
current too high.
The system will make a
new charge attempt after 30 seconds (6 attempts total).
ON
ON (7 Blinks)
OFF
Electric charging
current too high.
The new charge attempt
failed. Disconnect the Portable Charging Cordset (EVSE) from the
vehicle and the outlet and reconnect it, then try to charge
again.
Contact an authorized
dealership in case of a new anomaly.
ON
ON (2 Blinks)
OFF
Charging abnormality
on the vehicle.
The system will make a
new charge attempt after 30 seconds (6 attempts total).
If the fault persists,
disconnect the Portable Charging Cordset (EVSE) from the vehicle and
the domestic power outlet and reconnect it, then try to charge
again.
Contact an authorized
dealership in case of a new anomaly.
ON
ON (3 Blinks)
OFF
Portable Charging
Cordset (EVSE) failure.
ON
ON (4 Blinks)
OFF
ON
ON (5 Blinks)
OFF
ON
ON (6 Blinks)
OFF
Guidelines for preventing fire and
electric shock:
Ensure the Portable Charging
Cordset (EVSE) is positioned so it will not be stepped on, tripped over, or
otherwise subjected to damage or stress.
There are no user serviceable
parts inside.
Do not use the Portable Charging
Cordset (EVSE) if it is visibly damaged. Contact an authorized dealership for
service.
Do not place fingers, or any other
objects inside the charge connector.
Do not allow children to operate
the Portable Charging Cordset (EVSE). Adult supervision is mandatory when
children are in proximity when the Portable Charging Cordset (EVSE) is in
use.
Do not use the Portable Charging
Cordset (EVSE) with an extension cord or plug adapters.
Do not unplug the Portable
Charging Cordset (EVSE) from the wall outlet during a charging operation.
Note:
During normal operation, the charge
connector or AC plug may feel warm. If either one feels hot during charging, unplug
the Portable Charging Cordset (EVSE) and have a qualified electrician inspect the
wall outlet before you continue charging.
Warning:
Do not use the Portable Charging Cordset
(EVSE) with an outlet that is worn or damaged. Failure to follow this warning can result in
electrical shock, fire, property damage, and death or serious injury.
AC Level 2 Charging (240 Volt, 40 Amp)
AC Level 2 (240 V) charging requires a 240 V,
Level 2 Electric Vehicle Supply Equipment (EVSE) charging station. We recommend using a Level
2 EVSE charger with up to 48 amps for home installation.
When using public charging stations, ensure the charging station
is ready to provide charge and the vehicle is in PARK before the
Level 2 EVSE is plugged into the vehicle’s charge inlet. You will
hear a “click” when the charge connector is inserted correctly and
is coupled with the vehicle’s charge inlet.
Note:
The vehicle
should start charging automatically. If not, please check the following:
Charging Station — Check the indications and instructions
at the charging station.
Charging Schedule — Check whether the charging schedule is
enabled and if so, whether the vehicle is currently within the scheduled
charge time/day (weekday/weekend). If the charging schedule is enabled
within the vehicle, you may override it for this charging event
by plugging in the charge connector, unplugging it, and then plugging
it back into the vehicle charge inlet. Complete the double plug
sequence within 10 seconds for it to override the set schedule.
To stop the
charging process:
Press the “STOP” button located on the front of the EVSE
station.
Press the button located on the Level 2 EVSE vehicle connector.
Remove the connector from the vehicle charge inlet.
Plug the charge handle into the Level 2 EVSE station and
coil the charging cord onto its holder. Do not leave the charging
cord lying on the ground.
Charging Times
The following
factors determine the time it takes to charge the high voltage battery:
The high voltage battery’s current state of charge
The type of Electric Vehicle Supply Equipment (EVSE) used
(Level 1 – 120 V or Level 2 – 240 V)
Ambient temperature
Whether the vehicle’s ignition is in the RUN position during
charging
Note:
The
following charging times are estimates based on charging a high
voltage battery that has a <1% State Of Charge (SOC) value displayed
in the instrument cluster.
Charging times will vary based on the age, condition, SOC,
available current being provided to the charger from its energy
source, and temperature of the high voltage battery.
Charging times may be longer if a thermal self-protection
reduces the charging current from the EVSE being used.
If the vehicle’s ignition is in either the ACC or RUN position,
the vehicle charge indicator may not indicate greater than a 99%
SOC and will continue to charge the vehicle, due to the vehicle
loads.
Type
of EVSE
Estimated
Charge Time
Level 1 (120 V/15 A)
Approximately 12 hours
Level 2 (240 V/30 A or 32 A)
Approximately 2 hours
Vehicle Charge Indicators
Instrument Cluster High Voltage Battery Display
There is a battery display indicator located on the instrument cluster. The battery display will indicate the current State Of Charge (SOC) for the high voltage battery; with the percentage value located to the right of the symbol. When plugged in, the battery symbol also indicates the battery level along with messages about the charge or whether the system is waiting to charge due to the charge schedule. These will appear unless there is a charging fault. A green plug telltale will be shown in the cluster, as well as applicable messaging when charging.
Instrument Panel State Of Charge Indicator
In addition to the battery display in the instrument cluster, your vehicle is equipped with a visual SOC indicator. The SOC indicator is made up of four lights that are mounted to the top center of the instrument panel, which will illuminate when the vehicle is plugged into the charging system.
State Of Charge
Indicator
The SOC indicator provides a visual indication of the high voltage battery’s charge status during charging. It is also used to indicate a charging problem as well as waiting for a scheduled charge to begin.
Note:
The lights scroll one at a time when the vehicle is plugged in outside of its charging schedule time/day of the week, and it is waiting on the schedule to begin charging.
In extreme hot or cold environments, the lights on the SOC indicator may not illuminate. Charge status is available in the instrument cluster display. In the event of an error in the charging process, the outer two lights will blink.
When the hood is open, the lights on the SOC indicator will not be illuminated.
Indicator Lights
Illuminated
Percent Of Battery
Charge
1st light blinks
0 – 25%
1st light on, 2nd
light blinks
26 – 50%
1st and 2nd lights on,
3rd light blinks
51 – 75%
1st, 2nd, and 3rd
lights on, 4th light blinks
76 – 99%
All four lights on
100%
Two outer lights are
blinking
Indicates an error in
the charging process
Lights turn on one at
a time from left to right (when looking at the front of the
vehicle)
Indicates system is
waiting for scheduled time in charge schedule to begin charging
All lights turn on,
then immediately turn off
Indicates a successful
plug-in
Note:
For each segment of lights illuminated indicating the percent of battery charge, two different blink rates are used. A blink rate of 1 second on/1 second off indicates that the first half is charging. The blink rate will increase to 0.5 second on/0.5 second off to indicate that the second half is charging. When the battery is fully charged, the blinking stops and the lights remain illuminated as charging continues.
Next to the charging inlet, there is an LED that changes color based on charging status.
Charging Inlet
LED Location
LED Charging Inlet
LED Light Color
Status
Blue
Indicates that the
system is waiting for a scheduled recharge.
Flashing Green
Charging process in
place.
Solid Green
Indicates the vehicle
is fully charged.
Blinking Red
Indicates a fault in
the charging system.
Hybrid Electric
Pages
Within your Uconnect
system is the Hybrid Electric App that allows you to see your vehicle’s
power flow, understand your driving history, and set a charging schedule
for your vehicle’s high voltage battery. To access this app, press
the Apps button on the main menu bar of the radio’s touchscreen, and
locate the Hybrid Electric App. Pressing the app icon brings you to
a set of hybrid electric pages: Power Flow, Driving History, Charging
Schedule, e-Save, and Charge Settings (if equipped).
Power Flow
The Power Flow screen
shows the current power readings for all of the following:
Engine - Shows
the amount of power (in kW) the engine is generating. Based on vehicle
operating conditions, this power is used to: propel the vehicle, provide
passenger compartment heating, power vehicle electrical loads, and
charge the high voltage battery. Engine operation is controlled to
maximize fuel economy.
Battery - Shows
the amount of power (in kW) the high voltage battery is currently
providing/absorbing. A negative kW indicates the vehicle’s high voltage
battery is charging.
Climate - Shows
the amount of power (in kW) the Climate Control system is using to
maintain the current interior temperature.
Power Flow paths
are indicated by the direction of the arrows on the touchscreen.
Power Flow Screen
Driving History
The Driving History
screen shows the miles (km) driven in both Full Electric and Hybrid
(battery and engine powered) modes for both the previous week and
the current week. The data is displayed in a bar graph: Electric mode
in teal and Hybrid mode in blue.
On the bar graph, miles (km) driven on the
same day in Electric mode (battery only) are always shown below miles (km) driven in Hybrid
mode. When one day of the week exceeds 100 miles (160 km) driven, the values for miles (km)
driven in Electric and Hybrid modes will be listed above the bar graph in respective colors
(blue for electric and green for hyrbid).
Driving History
Screen
Charging Schedule
To set a charging
schedule, select the Hybrid Electric App on the touchscreen and follow
these steps:
Select “Schedules”.
Charging Schedules
Screen
Select one of the two charging schedules
by pressing the appropriate arrow on the right side of the screen.
Select if Scheduled
Charging should “Charge Until Full”.
Set the Charge
Start Time: Hours, Minutes, and AM/PM.
Note:
This is to occur every
week (as long as the vehicle is connected to a Charging Cable).
Set Charge
Schedule
When done, press
the back arrow. The active schedule will be indicated by the check
mark to the right of the schedule event line. The Event Action and
Time will be displayed.
To add another
Scheduled Charging event, repeat these steps.
Note:
A maximum of two independent
Scheduled Charging events can be scheduled at a given time.
If “Charge Until
Full” is selected, the vehicle must be plugged in within five minutes
of the start time. The following are situations in which “Charge Until
Full” may not be honored:
If selected
for five days (Monday through Friday), and the vehicle is plugged
in five or more minutes after the start time on any of those days,
“Charge Until Full” will not be honored for that day. “Charge Until
Full” will resume on the next day at the scheduled time.
If there are
multiple plug/unplug events after first being plugged in within five
minutes, “Charge Until Full” will not be honored for that day.
If other schedules
(Charge Interval, etc.) are set at a later time in addition to “Charge
Until Full” being selected, and the vehicle is plugged in five or
more minutes after the scheduled start time, “Charge Until Full” will
not be honored for that day. The next available schedule will be followed.
Note:
If the charging
schedule is not enabled, the vehicle will charge whenever plugged
in. It is not necessary to set up the charging schedule to charge
the vehicle.
If the vehicle
is plugged in outside of the charging schedule set in the Uconnect
system (and Charge Until Full is not selected), the vehicle’s battery
will not charge. Charging will only begin immediately if the vehicle
is plugged in within the time and day of the week set in the schedule.
Otherwise, charging will automatically begin when the selected charge
time/day of the week occurs or whenever the vehicle is plugged in
with no charge schedule set.
Scheduled Charging
may be bypassed and charging will begin automatically if the high
voltage battery State Of Charge (SOC) is below its optimal operating
point.
If the vehicle
is turned off outside of the charging window, a radio pop-up message
will be displayed, which provides an option to begin charging the
vehicle immediately. The pop-up message asks the driver if they would
like to “Charge Now?” and provides other information, including the
next charging schedule start time and estimated time to charge the
battery to 100%. If within one hour of selecting “Yes,” the vehicle
is connected to a powered Charging Cable, the vehicle will immediately
begin to charge (temporarily ignoring any set charge schedule). To
fully deactivate the charge schedule, refer to the “Schedules” feature
within the Hybrid Electric App.
The charging
schedule can also be overridden if the Charging Cable is plugged in,
unplugged, and then plugged in a second time to the vehicle. After
the first plug in ofthe vehicle, wait until the battery charge indicator
on the instrument panel lights up before unplugging. This “double
plug sequence” will override the schedule that is set in the radio,
and begin charging the vehicle immediately. The double plug sequence
must be completed within 10 seconds for it to override the programmed
schedule.
If “Charge Until
Full” is selected, and the vehicle is plugged in after the start time
of the schedule, the vehicle will start charging when it reaches the
start time the next day. If you would like to begin charging immediately,
and continue charging until the vehicle is fully charged, you can
select the “Charge Now” option or use the double plug override option.
There is also a
Climate Schedule which can be set and managed for climate or cabin
conditioning.
Schedule Bypass
Note:
If the vehicle is turned off outside of the charging
window, a radio pop-up message will be displayed. The pop-up message
asks the driver if they would like to “Charge Now?” and provides
the next charging schedule start time and estimated time to charge
the battery to 100%. If within one hour of selecting “Yes”, the
vehicle is connected to a powered EVSE, the vehicle will immediately
begin to charge (temporarily ignoring any set charge schedule).
To fully deactivate the charge schedule, select the “Enable Schedule”
checkbox until the check mark is removed from the box.
The
charging schedule can also be overridden if an EVSE is plugged in,
unplugged, and then plugged in a second time to the vehicle. This
double plug sequence will override the set schedule in the Hybrid
Electric Pages App, and begin charging the vehicle immediately.
The double plug sequence must be completed within 10 seconds for
it to override the programmed schedule.
e-Save
The fourth screen
within the Hybrid Electric Pages App is the e-Save screen. From this
screen, you can specify the behavior of the e-Save drive mode:
e-Save Screen
Battery Save
- Maintains the high voltage State of Charge at its current level
under most driving scenarios.
Note:
The SOC may increase
if there is sufficient energy capture through regenerative braking.
Battery Charge
- Uses additional power from the gas engine to increase the high voltage
State of Charge, up to 95% capacity.
Note:
For information on
jump starting your vehicle, Description.
*, Pre-start is transitioning to ignition RUN while the foot is not on
the brake.
** Post-start is transitioning to ignition RUN while the foot
is on the brake.
